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Nassau County (516) Service, Support & Maintenance Contracts

We offer service, support & maintenance contracts, Backup Monitoring, and more.

Service Contracts are not just for general support.. “okay, your server goes down in the middle of the day – You have no professional IT people on staff, and the office computer Guru doesn't have a clue this time; what are you going to do?

Yes, you can sift through the Yellow Pages for a while and try to get someone out there on the fly; but what if you can’t, what if no one is available for a couple of days? Is that an acceptable risk for your business?

Isn't it better to have a company on-call all the time that has previously recorded your network information, and knows your company? Depending on your needs and the size of your company, it doesn’t have to cost you thousands of dollars.

A service contract will not only help you out if someone is having general computer problems, but if a real emergency arises, it’s there… It also gives you priority service.

If you are a company that has many ‘daily’ or 'weekly' IT needs such as:

• Emergency support
• User support
• New user setups
• Connectivity setup – Wireless, Remote access, Printer
• Program installation
• Troubleshooting
• Computer / Server maintenance
• Email account setup

Contract Plans – All plans are “Per-Quarter”

Non-contract on-site service rates are $125.00/ First hr (Minimum) / $99.00/ea add’l hr.

The hourly rate will be discounted according to how many hours of service time you purchase for the quarter.

Support

When Problems arise and you need it taken care of, you have questions or need solutions.

Maintenance

Keeping your computers and network maintained is very important, and if it’s not done properly you could eventually run into problems. Having a maintenance scheduled at intervals depending on your needs can greatly decrease the chance of problems.

Call us if you woudl like to know more...